Nüwa Manila and Nüwa Spa Retain Five Stars in Forbes Travel Guide’s 2022 Star Awards
A testament to its consistent brand of unparalleled hospitality service, Nüwa at City of Dreams Manila earns two five-stars in the 2022 Forbes Travel Guide (FTG) Awards for Hotel and Spa for the fifth and third consecutive years since 2018 respectively. .
Lawrence Ho, President and CEO of Melco, said, “As one of the most admired and celebrated travel standards in the world, we are honored to once again receive the highest five-star rating in the Forbes travel guide for Nüwa at City of Dreams Manila’s. hotel and spa. The awards are a testament to our relentless dedication to service quality and our contribution to pushing boundaries, especially during such a challenging time for the industry – by continuing to deliver memorable, world-class services to customers with a total collective of 97 stars in our global portfolio. We thank our team for their unwavering dedication, for their outstanding role in promoting Melco’s enduring status as Asia’s leading integrated resort operator.
“Travel is back in full force, and the resilient hospitality industry is creatively mobilizing to meet increased demand for occupancy in most regions,” said Hermann Elger, CEO of Forbes Travel Guide. “As the industry faces lingering challenges, the 2022 winners have shown themselves ready to meet these challenges and more, demonstrating the best in luxury hospitality.”
Nüwa Manila’s recognition contributes to the collective total of 97 stars achieved by Melco Resorts & Entertainment’s (Melco) portfolio of integrated resort properties in Macau and Manila, continuing Melco’s leading position among integrated resort operators in Asia.
Geoff Andres, President of City of Dreams Manila Property, said, “Nüwa Manila and Nüwa Spa have been awarded the coveted FTG Five-Star Rating, reflecting our continued commitment to providing five-star service despite the challenges posed by changing times. We are proud of our colleagues who continue to consistently provide our customers with the luxury, signature experiences the Melco brand is known for.
FTG created the original five-star rating system and is the only independent global rating system for luxury hotels, restaurants and spas. The world-renowned authority on true five-star service, FTG has also recognized the other two hotels in City of Dreams Manila: Hyatt Regency Manila and Nobu Hotel Manila with a four-star award for five consecutive years.